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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Smith

Connie Smith

March 28, 2026

5  out of  5
rating by Connie Smith
"We moved to Childersburg 4 years ago and we have been doing business with them for 3 years and they are the most personable and BEST EVER about following through with claims and any questions that arise!!!!"
We responded:
"Thank you, Connie, for sharing your experience with us! It's great to hear that our team has been able to assist you with claims and questions over the years. We appreciate your trust and look forward to continuing to serve you."
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Ray Hornsby

March 27, 2026

5  out of  5
rating by Ray Hornsby
"I'm not sure there is enough room to say all the GREAT THINGS due to these folks. Ron and Emily have taken care of me for years, and no matter the situation or question, they find a solution more than satisfactory. Honesty and Integrity come to mind immediately. Being in business myself, I know how you always want to make your customers happy and sometimes that means telling a customer to go a different route. Meaning, Ron and Emily (the entire staff) really do have the customers best interest in mind. I recommend them to anyone looking for insurance the first time or looking for the best customer service no matter how long you've been insured. You simply will not find any better. Emily is a pleasure to work with and always responds quickly to any and all questions. Thank you all, for the quality service and product you bring to people."
We responded:
"Thank you, Ray, for sharing your experience with us. It's great to hear that Ron, Emily, and the team have consistently provided solutions that meet your needs with honesty and integrity. We truly appreciate your recommendation and look forward to continuing to serve you."
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Robbie Bartlett

March 27, 2026

5  out of  5
rating by Robbie Bartlett
"Have been with this office for years. They are always helpful. They answer any questions I have and respond very promptly"
We responded:
"Thank you, Robbie, for your continued trust over the years. We're glad to hear that our team has been helpful and responsive to your needs. Your feedback means a lot to us."
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Irino Smitherman

March 25, 2026

5  out of  5
rating by Irino Smitherman
"This office is always professional, knowledgeable and gives great customer service. Emily is a great asset to the company. I am always referring customers to this office."
We responded:
"Thank you, Irino, for your kind words and for recognizing Emily's contributions. We're grateful for your referrals and are committed to maintaining the high level of service you appreciate. Your support means a lot to us. "
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Ronnie Nelson

March 24, 2026

5  out of  5
rating by Ronnie Nelson
"Ron and his office have always been a huge help to me and my family. I noticed recently that my name was mispelled so I wrote them a note asking it to be changed to match my drivers license and they fixed it without a problem. I have been with Ron and the previous owner for years now and moved away but still use them for my insurance needs. All other mail wanting to meet my insurance needs goes in the shredder. Thanks Ron Carroll and staff."
We responded:
"Thank you, Ronnie, for your thoughtful review. We're glad to hear that Ron and the team could promptly address the misspelling issue for you. Your continued trust and loyalty, even after moving away, mean a lot to us. Thanks again!"
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Robert Dailey

March 23, 2026

5  out of  5
rating by Robert Dailey
"The absolute best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Takeisha Truss

Takeisha Truss

March 18, 2026

5  out of  5
rating by Takeisha Truss
"Fast and easy service! My needs are always taken care of on the first request. Always a pleasure doing business with them."
We responded:
"Thank you, Takeisha, for your feedback! We're glad to hear that our fast and easy service meets your needs on the first request. It's always a pleasure to assist you."
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Mark Walker

March 16, 2026

5  out of  5
rating by Mark Walker
"Great office. Helps you out very quickly."
We responded:
"Thank you, Mark, for your feedback! We're glad to hear that our office was able to assist you quickly. Your support means a lot to us."
Profile photo of Mark Hobbs

Mark Hobbs

March 12, 2026

5  out of  5
rating by Mark Hobbs
"My issue was handled with one call and am very satisfied!"
We responded:
"Thank you, Mark, for sharing your experience! We're glad to hear that your issue was resolved with just one call. Your satisfaction is important to us."
Profile photo of Vaughn Sayers

Vaughn Sayers

March 12, 2026

5  out of  5
rating by Vaughn Sayers
"I have always been treated with dignity and respect. Wouldn't be go anywhere else. Never had a problem."
We responded:
"Thank you, Vaughn, for your kind words. It's great to hear that you've consistently felt respected and valued with us. We're grateful for your trust and support. "
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candace fells

March 11, 2026

5  out of  5
rating by candace fells
"Emily and Ron have always went above and beyond to help us in any way! We cant say enough good about their response time and positive attitude!"
We responded:
"Thank you, Candace, for your kind words about Emily and Ron. We're glad to hear that their response time and positive attitude have made a difference for you. Your feedback is greatly appreciated. "
Profile photo of Erin Russell

Erin Russell

March 2, 2026

5  out of  5
rating by Erin Russell
"We have both our homeowners and auto insurance with Ron Carroll State Farm, and the experience has been outstanding. From day one, they made the process simple and stress-free. They genuinely care about their clients and go above and beyond to make sure you’re protected. It gives me real peace of mind knowing we’re in such good hands. If you’re looking for a team that is responsive, trustworthy, and easy to work with, I can’t recommend them enough!"
We responded:
"Thank you, Erin, for sharing your experience with us. We're glad to hear that our team has made the process simple and stress-free for you. Your recommendation means a lot to us. "
Profile photo of MACK DOUGLAS

MACK DOUGLAS

March 2, 2026

5  out of  5
rating by MACK DOUGLAS
"Always a pleasure doing business with State Farm specially this location"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Lori Patterson

Lori Patterson

March 1, 2026

5  out of  5
rating by Lori Patterson
"This office has been the friendliest and easiest staff to work with in this industry that I have ever encountered!"
We responded:
"Thank you, Lori, for your kind words about our team! We're glad to hear that you found our staff friendly and easy to work with. Your feedback means a lot to us. "
Profile photo of Jerry Sewell

Jerry Sewell

February 24, 2026

5  out of  5
rating by Jerry Sewell
"Ron has been very helpful"
We responded:
"Thank you, Jerry, for sharing your experience. We're glad to hear that Ron has been very helpful to you. Your feedback means a lot to us. "
Profile photo of Janet Ramsey

Janet Ramsey

February 23, 2026

5  out of  5
rating by Janet Ramsey
"Excellent experience. Christy was very knowledgeable and helpful."
We responded:
"Thank you, Janet, for sharing your experience. It's great to hear that Christy was knowledgeable and helpful during your visit. We appreciate your feedback and look forward to assisting you again."
Profile photo of Nathan Riddle

Nathan Riddle

February 23, 2026

5  out of  5
rating by Nathan Riddle
"Great staff and very easy to work with. Thanks for all your help with my claim."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. "
Profile photo of Brandon Daury

Brandon Daury

February 23, 2026

5  out of  5
rating by Brandon Daury
"Like a Great Neighbor Stat Farm is there!! Thank you so much for your quick work and hospitality of service.. If you are insured anywhere else you are not at the right company. Come in or call and talk to Emily and Sara, they will take care of you and treat you like a neighbor should, great work ladies look forward to a great future with your office!!"
We responded:
"Thank you, Brandon, for your kind words and for highlighting the efforts of Emily and Sara. We're glad to hear that you felt well taken care of and appreciate your trust in our office. Looking forward to continuing to serve you in the future! "
Profile photo of Jack Wong

Jack Wong

February 23, 2026

5  out of  5
rating by Jack Wong
"excellent service"
We responded:
"Wow, thank you for the 5-star review, Jack! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Kendra Ricks

Kendra Ricks

February 11, 2026

5  out of  5
rating by Kendra Ricks
"Emily is always so helpful!!!"
We responded:
"Thanks so much for the fantastic rating, Kendra! We are so glad you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Keslie Garrett

Keslie Garrett

February 3, 2026

5  out of  5
rating by Keslie Garrett
"Working with this office is always so easy and seamless! The staff are quick and easy to work with."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Andy Delbianco

Andy Delbianco

January 31, 2026

5  out of  5
rating by Andy Delbianco
"I have had my home and car insurance through Ron Carol ( State Farm) for many years, and would highly recommend to anyone looking for that extra personal service. Always available and always responsive, can’t say enough."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ron Carroll’s Team. "
Profile photo of Paris Nix

Paris Nix

January 30, 2026

5  out of  5
rating by Paris Nix
"Michelle is the best!! Thank you so much!! Would highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ron Carroll’s Team. "
Profile photo of Aimee Burneeye

Aimee Burneeye

January 28, 2026

5  out of  5
rating by Aimee Burneeye
"Staff is always pleasant and helpful! Great service."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. "
Profile photo of Sundra Kinman

Sundra Kinman

January 27, 2026

5  out of  5
rating by Sundra Kinman
"The best prompt customer service!!"
We responded:
"Thank you for your kind review of State Farm Agent Ron Carroll’s Team. We appreciate it! Thank you for the amazing review, Sundra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "