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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hank Brown

Hank Brown

June 30, 2026

5  out of  5
rating by Hank Brown
"Fun and competent staff and very helpful as well as saving me money!"
We responded:
"Thank you, Hank, for your feedback! We're glad to hear that our team was helpful and able to save you money. We appreciate your support and look forward to continuing to serve you."
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Bryant Boykin

June 25, 2026

5  out of  5
rating by Bryant Boykin
"Emily Hathcock has done an outstanding job working with us on an issue we were having. She was extremely helpful and professional thought the process."
We responded:
"Thank you, Bryant, for your feedback. We're glad to hear that Emily was able to assist you effectively and professionally. Your support means a lot to us."
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Marie Adair

June 20, 2026

5  out of  5
rating by Marie Adair
"I have been with Ron Carroll and his office for several years now and I can safely say that we will continue to use their services for years to come. Everyone I have needed to work with has been nothing but kind and helpful."
We responded:
"Thank you, Marie, for your continued trust and support over the years. We're glad to hear that our team has been kind and helpful to you. We look forward to serving you for many more years to come."
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Clips of the Day

June 17, 2026

5  out of  5
rating by Clips of the Day
"Everyone in the office is really nice. Anytime we call and need anything they are always there to help us and extremely nice. The best decision I ever made was swapping to Ron Carroll's office for my State Farm needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrew McGreer

June 8, 2026

5  out of  5
rating by Andrew McGreer
"Emily Hancock was so helpful and knowledgeable hard to find anyone better!!!
Thank you so much for all your help"
We responded:
"Thank you, Andrew, for your kind words about Emily Hancock. We're glad to hear she was helpful and knowledgeable during your experience with us. Your feedback is greatly appreciated!"
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Toni Rodrigues

June 4, 2026

5  out of  5
rating by Toni Rodrigues
"I spoke with Michelle and she was very professional and quick with helping me. 5/5 recommend ☺️"
We responded:
"Thank you, Toni, for your feedback! We're glad to hear that Michelle provided you with professional and quick assistance. Your recommendation means a lot to us."
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Jim Morris

May 29, 2026

5  out of  5
rating by Jim Morris
"Emily is always very helpful with our insurance needs. It’s very important to us to have a go to person when we have questions."
We responded:
"Thank you for sharing your experience! We love hearing that Emily has become your trusted go-to person whenever questions come up. Thank you for choosing us to handle your insurance needs—we are always here to help!"
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Josh Podoris

May 20, 2026

5  out of  5
rating by Josh Podoris
"Ron Carroll and the entire staff are excellent. They’re always quick to help and explain everything in a clear, understandable way, which makes the process much less stressful. I’ve had a great experience working with them and highly recommend them whenever I can."
We responded:
"Thank you, Josh, for your kind words about Ron Carroll and the team. It's great to hear that their clear explanations and quick assistance have made your experience less stressful. We appreciate your recommendation! "
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Patricia Ward

May 18, 2026

5  out of  5
rating by Patricia Ward
"Michelle was really helpful! The day we went in to see her we had multiple things to take care of and she was very helpful and took her time explaining everything to us as she went through the process."
We responded:
"Thank you, Patricia, for sharing your experience with Michelle. It's great to hear that she was able to assist you with everything and provide clear explanations throughout the process. We appreciate your feedback and look forward to serving you again."
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James Goins

May 14, 2026

5  out of  5
rating by James Goins
"Great customer service! Walked me right thru what I needed and saved me some money."
We responded:
"Thank you, James, for your feedback! We're glad to hear that our team was able to guide you through the process and help you save money. Your support means a lot to us."
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Deven Warmack

May 14, 2026

5  out of  5
rating by Deven Warmack
"We had made a change to our policy in January and were told it would lower our bill the way it was done. But the bill didn't look that way. It looked like we were being billed for the same vehicle twice. After lots of questions and frustrations on my end, I finally understand! I'm sure I frustrated Michelle but she was patient, dug deep, and broke it down to help me understand why our bill looked the way it did and what to expect from here. *I am in fact not being billed for the same vehicle twice!* Thank you!!"
We responded:
"Thank you, Deven, for sharing your experience. I'm glad Michelle could assist you with your policy questions and clarify the billing details. Your feedback is valuable to us, and we're here to help anytime."
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Albert Jimenez

May 13, 2026

5  out of  5
rating by Albert Jimenez
"Michelle was very helpful and knowledgeable. Answered all my questions!"
We responded:
"Thank you, Albert, for your feedback! We're glad to hear that Michelle was able to assist you effectively and address all your questions. Your support means a lot to us."
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Meredith Sims

May 9, 2026

5  out of  5
rating by Meredith Sims
"I could not say enough GREAT things about this company! NEVER let me down in my time of need!"
We responded:
"Thank you! Your business means a lot to us! "
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Paulette Daniels

May 7, 2026

5  out of  5
rating by Paulette Daniels
"Great coverage and I always get request done for my job as soon as I send in a request. I also love how re review my needs every year"
We responded:
"Thank you, Paulette, for your feedback! It's great to hear that our team is meeting your needs promptly and that our annual reviews are beneficial for you. We appreciate your support."
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Julia Smith

May 2, 2026

5  out of  5
rating by Julia Smith
"Christie has been very helpful and I would recommend her to anyone looking for insurance."
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Dian Chain

May 1, 2026

5  out of  5
rating by Dian Chain
"👍"
We responded:
"Thank you for the 5 stars, Dian Chain! We appreciate it. "
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Brandy Glenn

April 30, 2026

5  out of  5
rating by Brandy Glenn
"Sara provides great customer service. She is very helpful!"
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Tess Daniel

April 28, 2026

5  out of  5
rating by Tess Daniel
"Sara Diaz-Adair has been a pleasure to work with when adding a new vehicle! Thank you!"
We responded:
"Thank you, Tess, for sharing your experience with us! We're glad to hear that Sara made the process of adding a new vehicle enjoyable for you. Your feedback means a lot to our team. "
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R Quinn

April 27, 2026

5  out of  5
rating by R Quinn
"Amazing group. Ron and his team are the best around."
We responded:
"Thank you, R Quinn, for your kind words about Ron and the team. We're glad to hear you think so highly of us. Your support means a lot!"
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Tonya Mask

April 27, 2026

5  out of  5
rating by Tonya Mask
"Great and fast service"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ron Carroll’s Team. "
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Wayne Mitchell

April 24, 2026

5  out of  5
rating by Wayne Mitchell
"After the death of my last agent, Rex, i didn’t know if I would be able to replace him seeing that we had been knowing each other our entire life, but I think that maybe I have."
We responded:
"Thank you, Wayne, for sharing your experience. It's truly meaningful to hear that you've found a connection with us after such a long-standing relationship with Rex. We're here to support you with the same dedication and care."
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Stephanie Lively

April 23, 2026

5  out of  5
rating by Stephanie Lively
"Emily McKemie is the best. If I leave a voicemail she returns my call immediately. She's amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tess Bradford

April 17, 2026

5  out of  5
rating by Tess Bradford
"Emily and Sara are 2 great ladies that help me very often with my insurance questions!"
We responded:
"Thank you, Tess, for your feedback! Emily and Sara will be delighted to hear that their assistance with your insurance questions has been valuable. We appreciate your support."
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Mona Atchley

April 13, 2026

5  out of  5
rating by Mona Atchley
"Emily and Christy were both very helpful and gracious."
We responded:
"Thank you, Mona, for your feedback! We're glad to hear that Emily and Christy were able to assist you so well. Your support means a lot to us. "
Profile photo of Tina Pope

Tina Pope

April 9, 2026

5  out of  5
rating by Tina Pope
"I have used State farm insurance since Larry was there !!!! It is the best place for insurance. Emily is very knowledgeable and will help you get the best deal around ! So go see Emily and Ron at State farm !"
We responded:
"Thank you Tina! We appreciate your business and support! "