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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tess Daniel

Tess Daniel

April 28, 2026

5  out of  5
rating by Tess Daniel
"Sara Diaz-Adair has been a pleasure to work with when adding a new vehicle! Thank you!"
We responded:
"Thank you, Tess, for sharing your experience with us! We're glad to hear that Sara made the process of adding a new vehicle enjoyable for you. Your feedback means a lot to our team. "
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R Quinn

April 27, 2026

5  out of  5
rating by R Quinn
"Amazing group. Ron and his team are the best around."
We responded:
"Thank you, R Quinn, for your kind words about Ron and the team. We're glad to hear you think so highly of us. Your support means a lot!"
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Tonya Mask

April 27, 2026

5  out of  5
rating by Tonya Mask
"Great and fast service"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ron Carroll’s Team. "
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Wayne Mitchell

April 24, 2026

5  out of  5
rating by Wayne Mitchell
"After the death of my last agent, Rex, i didn’t know if I would be able to replace him seeing that we had been knowing each other our entire life, but I think that maybe I have."
We responded:
"Thank you, Wayne, for sharing your experience. It's truly meaningful to hear that you've found a connection with us after such a long-standing relationship with Rex. We're here to support you with the same dedication and care."
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Stephanie Lively

April 23, 2026

5  out of  5
rating by Stephanie Lively
"Emily McKemie is the best. If I leave a voicemail she returns my call immediately. She's amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tess Bradford

April 17, 2026

5  out of  5
rating by Tess Bradford
"Emily and Sara are 2 great ladies that help me very often with my insurance questions!"
We responded:
"Thank you, Tess, for your feedback! Emily and Sara will be delighted to hear that their assistance with your insurance questions has been valuable. We appreciate your support."
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Mona Atchley

April 13, 2026

5  out of  5
rating by Mona Atchley
"Emily and Christy were both very helpful and gracious."
We responded:
"Thank you, Mona, for your feedback! We're glad to hear that Emily and Christy were able to assist you so well. Your support means a lot to us. "
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Tina Pope

April 9, 2026

5  out of  5
rating by Tina Pope
"I have used State farm insurance since Larry was there !!!! It is the best place for insurance. Emily is very knowledgeable and will help you get the best deal around ! So go see Emily and Ron at State farm !"
We responded:
"Thank you Tina! We appreciate your business and support! "
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Judy Hamm

April 2, 2026

5  out of  5
rating by Judy Hamm
"Very helpful and understanding to my needs Best ever!"
We responded:
"Thank you, Judy, for your kind words and the 5-star rating! We're glad to hear that our team was helpful and understanding to your needs. Your feedback means a lot to us."
Profile photo of Connie Smith

Connie Smith

March 28, 2026

5  out of  5
rating by Connie Smith
"We moved to Childersburg 4 years ago and we have been doing business with them for 3 years and they are the most personable and BEST EVER about following through with claims and any questions that arise!!!!"
We responded:
"Thank you, Connie, for sharing your experience with us! It's great to hear that our team has been able to assist you with claims and questions over the years. We appreciate your trust and look forward to continuing to serve you."
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Ray Hornsby

March 27, 2026

5  out of  5
rating by Ray Hornsby
"I'm not sure there is enough room to say all the GREAT THINGS due to these folks. Ron and Emily have taken care of me for years, and no matter the situation or question, they find a solution more than satisfactory. Honesty and Integrity come to mind immediately. Being in business myself, I know how you always want to make your customers happy and sometimes that means telling a customer to go a different route. Meaning, Ron and Emily (the entire staff) really do have the customers best interest in mind. I recommend them to anyone looking for insurance the first time or looking for the best customer service no matter how long you've been insured. You simply will not find any better. Emily is a pleasure to work with and always responds quickly to any and all questions. Thank you all, for the quality service and product you bring to people."
We responded:
"Thank you, Ray, for sharing your experience with us. It's great to hear that Ron, Emily, and the team have consistently provided solutions that meet your needs with honesty and integrity. We truly appreciate your recommendation and look forward to continuing to serve you."
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Robbie Bartlett

March 27, 2026

5  out of  5
rating by Robbie Bartlett
"Have been with this office for years. They are always helpful. They answer any questions I have and respond very promptly"
We responded:
"Thank you, Robbie, for your continued trust over the years. We're glad to hear that our team has been helpful and responsive to your needs. Your feedback means a lot to us."
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Irino Smitherman

March 25, 2026

5  out of  5
rating by Irino Smitherman
"This office is always professional, knowledgeable and gives great customer service. Emily is a great asset to the company. I am always referring customers to this office."
We responded:
"Thank you, Irino, for your kind words and for recognizing Emily's contributions. We're grateful for your referrals and are committed to maintaining the high level of service you appreciate. Your support means a lot to us. "
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Ronnie Nelson

March 24, 2026

5  out of  5
rating by Ronnie Nelson
"Ron and his office have always been a huge help to me and my family. I noticed recently that my name was mispelled so I wrote them a note asking it to be changed to match my drivers license and they fixed it without a problem. I have been with Ron and the previous owner for years now and moved away but still use them for my insurance needs. All other mail wanting to meet my insurance needs goes in the shredder. Thanks Ron Carroll and staff."
We responded:
"Thank you, Ronnie, for your thoughtful review. We're glad to hear that Ron and the team could promptly address the misspelling issue for you. Your continued trust and loyalty, even after moving away, mean a lot to us. Thanks again!"
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Robert Dailey

March 23, 2026

5  out of  5
rating by Robert Dailey
"The absolute best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Takeisha Truss

Takeisha Truss

March 18, 2026

5  out of  5
rating by Takeisha Truss
"Fast and easy service! My needs are always taken care of on the first request. Always a pleasure doing business with them."
We responded:
"Thank you, Takeisha, for your feedback! We're glad to hear that our fast and easy service meets your needs on the first request. It's always a pleasure to assist you."
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Mark Walker

March 16, 2026

5  out of  5
rating by Mark Walker
"Great office. Helps you out very quickly."
We responded:
"Thank you, Mark, for your feedback! We're glad to hear that our office was able to assist you quickly. Your support means a lot to us."
Profile photo of Mark Hobbs

Mark Hobbs

March 12, 2026

5  out of  5
rating by Mark Hobbs
"My issue was handled with one call and am very satisfied!"
We responded:
"Thank you, Mark, for sharing your experience! We're glad to hear that your issue was resolved with just one call. Your satisfaction is important to us."
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Vaughn Sayers

March 12, 2026

5  out of  5
rating by Vaughn Sayers
"I have always been treated with dignity and respect. Wouldn't be go anywhere else. Never had a problem."
We responded:
"Thank you, Vaughn, for your kind words. It's great to hear that you've consistently felt respected and valued with us. We're grateful for your trust and support. "
Profile photo of candace fells

candace fells

March 11, 2026

5  out of  5
rating by candace fells
"Emily and Ron have always went above and beyond to help us in any way! We cant say enough good about their response time and positive attitude!"
We responded:
"Thank you, Candace, for your kind words about Emily and Ron. We're glad to hear that their response time and positive attitude have made a difference for you. Your feedback is greatly appreciated. "
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Erin Russell

March 2, 2026

5  out of  5
rating by Erin Russell
"We have both our homeowners and auto insurance with Ron Carroll State Farm, and the experience has been outstanding. From day one, they made the process simple and stress-free. They genuinely care about their clients and go above and beyond to make sure you’re protected. It gives me real peace of mind knowing we’re in such good hands. If you’re looking for a team that is responsive, trustworthy, and easy to work with, I can’t recommend them enough!"
We responded:
"Thank you, Erin, for sharing your experience with us. We're glad to hear that our team has made the process simple and stress-free for you. Your recommendation means a lot to us. "
Profile photo of MACK DOUGLAS

MACK DOUGLAS

March 2, 2026

5  out of  5
rating by MACK DOUGLAS
"Always a pleasure doing business with State Farm specially this location"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Lori Patterson

Lori Patterson

March 1, 2026

5  out of  5
rating by Lori Patterson
"This office has been the friendliest and easiest staff to work with in this industry that I have ever encountered!"
We responded:
"Thank you, Lori, for your kind words about our team! We're glad to hear that you found our staff friendly and easy to work with. Your feedback means a lot to us. "
Profile photo of Jerry Sewell

Jerry Sewell

February 24, 2026

5  out of  5
rating by Jerry Sewell
"Ron has been very helpful"
We responded:
"Thank you, Jerry, for sharing your experience. We're glad to hear that Ron has been very helpful to you. Your feedback means a lot to us. "
Profile photo of Janet Ramsey

Janet Ramsey

February 23, 2026

5  out of  5
rating by Janet Ramsey
"Excellent experience. Christy was very knowledgeable and helpful."
We responded:
"Thank you, Janet, for sharing your experience. It's great to hear that Christy was knowledgeable and helpful during your visit. We appreciate your feedback and look forward to assisting you again."