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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Desiree Ward

October 22, 2025

5  out of  5
rating by Desiree Ward
"Absolutely love Allstate always great service when I call everything is always done in a timely manner"
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Melissa Dobbs

October 17, 2025

5  out of  5
rating by Melissa Dobbs
"So thankful for Emily, she always goes above and beyond to help with anything we need, we have been with State Farm for over 10 years, they are the best!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jason calkins

October 14, 2025

5  out of  5
rating by jason calkins
"We switched over to State Farm several years ago, and it's always a wonderful experience. I've always been able to do whatever was needed over the phone, such as adding a car to our plan, taking a car off, etc. No matter who we've dealt with, they are always very prompt, courteous and professional. We appreciate how easy they make it and look forward to being customers for years to come!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rich Carter

October 9, 2025

5  out of  5
rating by Rich Carter
"Great team to work with. Always quick responses and can interact with a person vs AI."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Allison Fannin

October 9, 2025

5  out of  5
rating by Allison Fannin
"My favorite office to deal with. Emily is the best & always helps any way she can."
We responded:
"Thank you! Your business and kind words mean a lot to us! We appreciate you and your business! "
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Haley King

October 7, 2025

5  out of  5
rating by Haley King
"Excellent service, quick responses and troubleshooting!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steve Walker

October 3, 2025

5  out of  5
rating by Steve Walker
"Excellent, all the way around."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terri Shoemaker

October 2, 2025

5  out of  5
rating by Terri Shoemaker
"I have been with State Farm in Childersburg since I had my first car when I turned 16. I am now about to turn 65. So, for 49 years I have been able to trust them to take care of ALL my needs. They have insured 8 cars, 10 rentals and 3 houses over this span of my life and have ALWAYS taken care of all my insurance needs from car mishaps to wind damage on house to cover a new roof. There is no reason to change to any other insurance company even though my brother works for a competitor. I love this State Farm office and highly recommend them for ALL your needs. Their staff is always courteous and they are very efficient at handling everything in a very timely manner. They are always just a phone call away!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aaron Campbell

October 1, 2025

5  out of  5
rating by Aaron Campbell
"Ron has always been very responsive with questions and coverages!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samecca McCrimon

September 25, 2025

5  out of  5
rating by Samecca McCrimon
"I am very pleased with my agent and Emily is my favorite. I can call or email with my request and she takes care of it all. Thank you all for the great customer service!"
We responded:
"Thank you Samecca for your five star review! We appreciate your business and are always here to help with all your insurance needs. "
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Tammy Wiley

September 24, 2025

5  out of  5
rating by Tammy Wiley
"We have been with Ron Carrol State Farm for many years. They have always taken good care of us. If you are in need of a great insurance company give them a call, ask for Emily Hathcock . She is the best."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnny Blankenship

September 22, 2025

5  out of  5
rating by Johnny Blankenship
"Absolutely amazing service. Always responds in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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scott heath

September 22, 2025

5  out of  5
rating by scott heath
"I have used Ron’s office for over 38 years. Great people to do business with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Rife

September 19, 2025

5  out of  5
rating by James Rife
"Mr. Carrol was very helpful and gave me great deals on my insurance. I would recommend him to help in all your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paige Wooten

September 18, 2025

5  out of  5
rating by Paige Wooten
"Very satisfied with car insurance and fire insurance. Very professional and Danielle answers all my questions. I highly recommend State Farm, Ron Carroll has been my agent for a long time and I would recommend giving him a call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diane Tatum

September 15, 2025

5  out of  5
rating by Diane Tatum
"All of our insurance needs have always been taken care of promptly and as promised. It has been a pleasure with Ron Carroll agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren Ashlee Blackerby

September 4, 2025

5  out of  5
rating by Lauren Ashlee Blackerby
"I was quoted 7k for homeowners insurance through a competitor. I have been a long time State Farm customer and thought maybe I should shop around, WRONG! Emily Hathcock was able to get me a quote that wasn’t even half of what that was a year! State Farm has and always will be unbeatable and this office in particular is amazing. I told her how upset and flustered I was and she was so reassuring that they could even do lower than that if we needed, she was the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Green

September 4, 2025

5  out of  5
rating by Cindy Green
"Emily is the BEST! She always answers every question promptly and works to ensure the policies are understood. Can't recommend her enough!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mrs P

September 2, 2025

5  out of  5
rating by Mrs P
"I always speak to Emily Hathcock. She always gets me the best rate. And super friendly"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steven Stover

September 2, 2025

5  out of  5
rating by Steven Stover
"Wonderful service they was on point the other what I needed to found me a good quote"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Deborah Knapp

August 27, 2025

5  out of  5
rating by Deborah Knapp
"Emily is always helpful and answers all of my crazy questions! Ron's office always responds in a timely manner and is very professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Clips of the Day

August 26, 2025

5  out of  5
rating by Clips of the Day
"Everyone in the office is really nice. Anytime we call and need anything they are always there to help us and extremely nice. The best decision I ever made was swapping to Ron Carroll's office for my State Farm needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Pressley

August 25, 2025

5  out of  5
rating by Scott Pressley
"Been with this State Farm office for two decades for a reason. Always working hard to make sure they have your back. When the inevitable happens, they bend over backwards to make sure you are taken care of."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Wedge

August 25, 2025

5  out of  5
rating by James Wedge
"It’s an outstanding insurance company. The employees are very knowledgeable and help the customers anyway they can"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Dailey

August 18, 2025

5  out of  5
rating by Robert Dailey
"The absolute best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"