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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonja Claybion

March 27, 2025

5  out of  5
rating by Sonja Claybion
"Michelle was a pleasure to speak with. She answered all my questions. I thoroughly enjoyed talking with Michelle"
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Stephanie Lively

March 24, 2025

5  out of  5
rating by Stephanie Lively
"Emily McKemie is the best. If I leave a voicemail she returns my call immediately. She's amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Timothy Craft

March 23, 2025

5  out of  5
rating by Timothy Craft
"Would highly recommend Chad Houghton (agent for Ron Carroll) for any of your insurance needs. After years of attempting to find an agent and agency I can trust as well as be affordable at the same time I feel I made the best choice for insurance in a very long time!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kristi Stockle

February 26, 2025

5  out of  5
rating by Kristi Stockle
"I changed my home and auto insurance to Ron Carroll State Farm this week. I think everyone would agree purchasing insurance isn't a 'fun' but nessscery thing to do. I spoke with Michelle and not only did she make the transition to State Farm efficient but saved me an enormous amount of money. She was very informative and I had my policies and ID cards the same day. Service is great and I recommend them for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Randale Edwards

November 12, 2024

5  out of  5
rating by Randale Edwards
"This office is phenomenal! Emily is my go to and always gets me going and even looks for ways to save me money! Fast, quick and reliable! We have file one claim with her, and it was fixed and closed so fast. Highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kendrick Walker

November 9, 2024

5  out of  5
rating by Kendrick Walker
"Me and my wife were treated with the up most courteous service. She was very knowledgeable and open door to answer any question that we had. Thank you so much Mrs. Michelle Parrish."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Renita Arnett

November 8, 2024

5  out of  5
rating by Renita Arnett
"I have been a State Farm customer for 40 yrs. Last 30 yrs Emily Hathcock has been my agent and I have always been 100% plus satisfied with her handling all my insurance coverage. Emily is the reason I am still a State Farm customer. Thanks Emily!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly appreciate your loyalty! "
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Wanda Baker

October 30, 2024

5  out of  5
rating by Wanda Baker
"Emily’s relentless work ethic sets her apart. She goes above and beyond. Her dedication, professionalism, commitment to providing exceptional customer service are truly appreciated. I’m incredibly lucky to have her on my team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tangee Watts

October 29, 2024

5  out of  5
rating by Tangee Watts
"I have been a customer of State Farm for well over 20 years. I can’t speak highly enough of the service my family and I have been provided! Emily is our go to.. she goes over and beyond to help us anyway possible!! Through adding new insurance to filing claims she is always willing to help (even on the weekends 🫣) She exemplifies exceptional customer service and I appreciate her willingness and commitment to help all of her clients."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tiffany Allred

October 25, 2024

5  out of  5
rating by Tiffany Allred
"We love emily she is the best"
We responded:
"Thank you Tiffany! We appreciate your business and are always here to help. "
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Bethany Sisk

October 17, 2024

5  out of  5
rating by Bethany Sisk
"I cannot speak highly enough of the exceptional service I've received from my insurance company, especially from Emily. She consistently goes above and beyond to assist me with my needs, always providing thoughtful and timely support. Whether I have questions about my policy or need help navigating a claim, Emily is there every step of the way, making the process so much easier. Her dedication and professionalism truly set this company apart. I highly recommend them to anyone looking for reliable insurance services!"
We responded:
"Thank you Bethany for your kind words. We strive hard to treat everyone like family and are always here to help. We appreciate your years of business and continued support. "
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Cindy G

October 17, 2024

5  out of  5
rating by Cindy G
"Absolutely the BEST!! We have been with Ron and his FABULOUS TEAM (EMILY!!) for years, possibly decades!! I can call them at any time and they always respond! They are always helpful, proficient, and professional! Highly recommend!"
We responded:
"Thanks Cindy! We appreciate your years of business and continued support. We are always here to help if you need us. "